Re: FRUSTRATION!!!!!!!!!!! - NEED YOUR ADVICE!!!!!!!!!!!

[ Follow-ups ] [ Post Follow-up ] [ The Henna Page Forum ] [ FAQ ]

Posted by Kenzi on April 12, 2000 at 17:24:52:

In Reply to: Re: FRUSTRATION!!!!!!!!!!! - NEED YOUR ADVICE!!!!!!!!!!! posted by Carrie on April 12, 2000 at 01:04:44:

: I usually tell people that "sure you can pay me $40 an hour to draw
: on your back, OR, you can experience traditional mehndi and get at
: least a couple weeks out of the design".

: I will then explain WHY traditional areas work best (just to prove
I
: know my stuff) and explain to them that I could have just as easily
: TAKEN thier money and done the job, no questions asked.

: Then I will explain to them my rules of integrity. Or as we call it
in
: the customer service world - "managing customer expectation".

Very good! I like this approach a lot. And I'll have to appropriate
this term "managing customer expectation."

Thanks.

Follow Ups:

Post a Followup

Name:
E-Mail:

Subject:

Comments:
: : I usually tell people that "sure you can pay me $40 an hour to draw : : on your back, OR, you can experience traditional mehndi and get at : : least a couple weeks out of the design". : : I will then explain WHY traditional areas work best (just to prove : I : : know my stuff) and explain to them that I could have just as easily : : TAKEN thier money and done the job, no questions asked. : : Then I will explain to them my rules of integrity. Or as we call it : in : : the customer service world - "managing customer expectation". : Very good! I like this approach a lot. And I'll have to appropriate : this term "managing customer expectation." : Thanks.

Optional Link URL:
Link Title:
Optional Image URL:

[ Follow-ups ] [ Post Follow-up ] [ The Henna Page Forum ] [ FAQ ]